Refund Policy

Full course cancellation by us
We may, regretfully, have to cancel courses if we do not receive enough enrolments. In these cases, you will get a full refund.
We may have to stop offering a course, if there is a high level of non-attendance or withdrawals. In these cases, no refund would be made for those that pulled out. Those that did not and are impacted by the cessation, will be given a refund, minus a $20 administrative fee.
Cancellation due to extreme weather or tutor illness
Wherever possible, we will offer replacement or extended sessions to make up for sessions cancelled due to extreme weather, tutor illness or other reasons that may require a one-off cancellation.
Cancellation by the learner
If you need to withdraw from a course and you inform us in writing (at least a week before the course is due to start) you shall be eligible for a refund, minus a $20 administration fee.
No refunds will be given after commencement of a course, unless it is due to exceptional circumstances. Contact Amber at for a consideration of refund.